This is a toast notification!
Search
Menu

U Tec Zone Policies

Last Updated: December 15, 2023

Privacy Policy

Active Version 3.2

Our Story: A Journey of Tech Excellence in Sri Lanka

1. Information We Collect

Personal Information

  • Name and contact details
  • Billing and shipping addresses
  • Payment information
  • Email address and phone number

Technical Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website details

2. How We Use Your Information

  • Process and fulfill your orders
  • Communicate about your account
  • Improve our website and services
  • Send marketing communications (with consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Data Security

U Tec Zone started with a vision to become the most trusted computer shop in Sri Lanka. Over the years, we have grown into a leading PC hardware store, providing top-tier technological solutions, genuine computer parts, and exceptional customer service.

256-bit SSL Encryption
Regular Security Audits
Secure Data Storage

Terms of Service

Active Version 2.1

1. Account Registration

  • You must be at least 18 years old to create an account
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use

2. Product Information

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and update information at any time without prior notice.

3. Order Acceptance

  • All orders are subject to product availability
  • We reserve the right to refuse any order
  • Prices are subject to change without notice
  • Taxes and shipping fees are calculated at checkout

Cookies Policy

Active Version 1.4

This Cookies Policy explains how U Tec Zone uses cookies and similar technologies to recognize you when you visit our website.

Types of Cookies We Use

Return & Refund Policy

Active Version 4.0

Our goal is to provide encouragement to help everybody design a life they enjoy and with security. We always have set our goal in order to provide our customers with high-quality world-recognized imported products with a short delivery time and secure transactions. We also try to provide all our customers to receive the best possible output according to their preference for a very reasonable price. The best customer satisfaction is the main focus of our company.

Return Eligibility

Items must be returned within 30 days
Products must be in original condition
Software licenses are non-refundable
Original packaging required

Refund Process

1

Request Return

Submit return request within 30 days

2

Ship Item Back

Use provided return shipping label

3

Inspection

We inspect returned item (3-5 days)

4

Refund Issued

Refund processed within 7-10 business days

Shipping Policy

Active Version 2.3

Our goal is to provide encouragement to help everybody design a life they enjoy and with security. We always have set our goal in order to provide our customers with high-quality world-recognized imported products with a short delivery time and secure transactions. We also try to provide all our customers to receive the best possible output according to their preference for a very reasonable price. The best customer satisfaction is the main focus of our company.

Shipping Options

Standard Shipping

5-7 Business Days

Free on orders over $99

Express Shipping

2-3 Business Days

$14.99 Flat Rate

Overnight Shipping

Next Business Day

$24.99 Flat Rate

Delivery Information

  • Orders placed before 2 PM EST ship same day
  • Weekend orders ship Monday
  • International shipping available to select countries
  • Signature may be required for high-value items
  • Tracking information provided for all orders